Providing the App
Your account, the calculation of your profiles, reports, the Meisterbuch including printing and shipping, purchases, support and the daily limits in our terms. Legal basis: Art. 6(1)(b) GDPR (performance of a contract).
Conversations with Verus
Your conversations with Verus, including voice messages, images and read-aloud replies, and what Verus remembers from them. Legal basis: your explicit consent (Art. 6(1)(a) and Art. 9(2)(a) GDPR), details below.
Personality test
Verus uses your answers to tailor conversations, daily texts and your profile to you. The test is optional. Legal basis: your explicit consent (Art. 6(1)(a) and Art. 9(2)(a) GDPR), details below.
Reports, Meisterbuch and profile texts
Your reports, your Meisterbuch and texts about your profile, such as the summary after setup, are created with the help of AI models (see section 5). Legal basis: Art. 6(1)(b) GDPR (performance of a contract).
Topic statistics
To improve Verus, we count which topics come up in conversations, such as relationships, work or health. For this, our server assigns each message up to three topics based on keywords and adds them to weekly totals across all users. These totals contain no message content, no user ID, no link to a chat and no time more precise than the week. The legal basis is your consent to conversations with Verus, whose text mentions this count; you can turn it off at any time in the settings (“Share topic statistics”).
Records
We keep a record of your decisions on your consents (see below) and of which version of our terms you accepted and when, at sign-up or after a change, each with the app version. Legal basis: Art. 6(1)(c) in conjunction with Art. 7(1) GDPR (proof of consent), and Art. 6(1)(b) GDPR for the terms.
Security and error analysis
Crash and error reports and protecting our servers against abuse. Legal basis: Art. 6(1)(f) GDPR; our legitimate interest is a stable and secure App.
Usage statistics
To understand what is used in the App, it counts, without a user ID, which areas are opened and how often a profile is created, a message is sent to Verus, the purchase page of a report is opened or something is bought (Umami, see section 5). Legal basis: Art. 6(1)(f) GDPR.
Usage analysis (app versions before 2.1 only)
App versions before 2.1 record which features are used and where purchases are abandoned, in order to improve the App (see section 5). Legal basis: Art. 6(1)(f) GDPR. From version 2.1, there is no such usage analysis anymore.
Notifications
We only send push notifications if you allow them when your device asks. Legal basis: your consent (Art. 6(1)(a) GDPR, Section 25(1) TDDDG), which you can withdraw at any time in your device settings.
Website
Delivering and protecting the website, audience measurement, error reports, the chat assistant and the contact form. We state the legal basis for each service in section 5.
Consent to conversations with Verus and to the personality test
In conversations with Verus, you might talk about your health, your faith or your love life, and the personality test also asks about feelings, fears and your body. Such information is among the special categories of personal data under Art. 9 GDPR. We therefore only process it with your explicit consent (Art. 9(2)(a) GDPR). The App asks you for two separate consents:
- Conversations with Verus: your messages, voice messages and images, read-aloud replies and what Verus remembers from your conversations. Without this consent, Verus cannot talk with you; you can still use your profile, the library and your reports.
- Personality test (optional): your answers, which Verus uses to tailor conversations, daily texts and your profile to you. Without this consent, Verus does not use your answers.
For this, the content goes to Mistral AI (France), and voice messages and read-aloud replies go to OpenAI (USA); your test answers only go to Mistral AI. We base the transfer to OpenAI in the USA on the European Commission’s standard contractual clauses (Art. 46(2)(c) GDPR). Section 5 says more about both services.
Minimum age: you can give your consent from the age of 16. We check this against the date of birth in your profile; if there is none, you confirm yourself that you are at least 16.
Log: we store every decision with your account and in a log: whether you gave, declined or withdrew your consent, when, for which version of the consent text, with which app version and where in the App (at Verus, before the test or in the settings). When you consent, we also note how we checked your age; when you decline or withdraw, what we deleted as a result.
Withdrawal: you can withdraw each consent at any time with effect for the future, in the App under Settings › “Consents”; what happened before remains lawful (Art. 7(3) GDPR). If you decline or withdraw your consent to conversations with Verus, we immediately delete all your chats with their messages, images and read-aloud replies and everything Verus has remembered about you, including your own entries under “What Verus Knows”. Verus then stays locked until you consent again. If you decline or withdraw your consent to the personality test, we delete your test answers.
App versions before 2.1 do not ask for these consents yet. Until you update (the update becomes mandatory a few days after version 2.1 is released), conversations with Verus continue there as before. If you declined or withdrew in a newer version, Verus no longer talks with you there either, and in no app version do your test answers go to Verus without your consent.